You can update the reader's profile remotely through the vendor portal, eliminating the need for a physical site visit to update the profile using KLM.
1) Log in to your Vendor Portal account, click Location Management and locate the certain location at which you’d like to perform updates. Click “Edit” under the “Actions” column to access the location’s details.
2) Click the “Rooms” tab and it will display the rooms created at your selected location. Click “View” under the “Actions” column and you will be directed to the “Room View” page.
3) Click “Update Profile” to enter the section.
4) Click the calendar picker to schedule the date and time of the update. The date & time should align with those displayed on the reader in the cases where the reader time differs from the server time.
5) Locate the machine for which you would like to change the profile.
a. If you need to replace the current profile with another one, click “Select Profile” and a drop-down list of the profiles will display. You could use the smart search bar to filter out the desired profile with keywords. Then click “Submit Update” to save the update.
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b. If you wish to keep the current profile with some modifications, click on the “Edit Current Profile” button to enter the profile builder page. Modify the profile parameters as needed and remember to save the modified profile with a new name. Return to the profile update page after editing is completed, find and choose the modified profile with a new name from the option bar of “Select Profile,” then click “Submit Update.” In this way, the profile update will be scheduled remotely for the desired machine.
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You can click on the “View Pending Updates” button to see the latest status of your remote profile updates that were submitted.