--- title: "HOW TO REPLACE NEW MOTOR UNIT AND POWER UNIT" slug: "how-to-replace-new-motor-unit-and-power-unit" updated: 2026-06-03T00:58:26Z published: 2026-06-03T00:58:26Z canonical: "support.kiosoft.com/how-to-replace-new-motor-unit-and-power-unit" stale: true --- > ## Documentation Index > Fetch the complete documentation index at: https://support.kiosoft.com/llms.txt > Use this file to discover all available pages before exploring further. # HOW TO REPLACE NEW MOTOR UNIT AND POWER UNIT **Machine**: SD60E, Soap Station Prime (2023 version – Easytouch) **Issue**: The elevator keeps moving upward without stopping. ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/base64-converted-image-1780363216381.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A58%3A46Z&se=2026-11-02T15%3A58%3A46Z&sr=c&sp=r&sig=1Ar86zU0NXxwm%2FNnZtbkU1QijlgtbDKvJJnWCk2RWSc%3D) ## Tools Needed | ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-GXY4EPYU.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A58%3A46Z&se=2026-11-02T15%3A58%3A46Z&sr=c&sp=r&sig=1Ar86zU0NXxwm%2FNnZtbkU1QijlgtbDKvJJnWCk2RWSc%3D) | | --- | | - Zip ties - Pliers (if possible) - Cable cutter - Tweezers (if possible) - Philips head screwdriver | ## Solution 1. Please turn off the power to the vending machine 2. Open the left front door. ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-EBQEUI3H.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A58%3A46Z&se=2026-11-02T15%3A58%3A46Z&sr=c&sp=r&sig=1Ar86zU0NXxwm%2FNnZtbkU1QijlgtbDKvJJnWCk2RWSc%3D) 3. Remove the elevator motor cover plate from the top. (Use caution as the plate may fall after the bolts are removed.) ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-V3ZU58BX.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A58%3A46Z&se=2026-11-02T15%3A58%3A46Z&sr=c&sp=r&sig=1Ar86zU0NXxwm%2FNnZtbkU1QijlgtbDKvJJnWCk2RWSc%3D) 4. After removing the plate, locate the motor unit on the right side. ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-RF70NRQA.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A58%3A46Z&se=2026-11-02T15%3A58%3A46Z&sr=c&sp=r&sig=1Ar86zU0NXxwm%2FNnZtbkU1QijlgtbDKvJJnWCk2RWSc%3D) 5. Remove a total of 6 bolts. ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-4BW4Z0NO.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A58%3A46Z&se=2026-11-02T15%3A58%3A46Z&sr=c&sp=r&sig=1Ar86zU0NXxwm%2FNnZtbkU1QijlgtbDKvJJnWCk2RWSc%3D) 6. Disconnect the 2 cables connected to the motor. (Be careful not to damage the cable connectors during disconnection) ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-WWWAPJSH.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A58%3A46Z&se=2026-11-02T15%3A58%3A46Z&sr=c&sp=r&sig=1Ar86zU0NXxwm%2FNnZtbkU1QijlgtbDKvJJnWCk2RWSc%3D) 7. Open the right front door and locate the power unit ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-ZPA8E8SJ.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A58%3A46Z&se=2026-11-02T15%3A58%3A46Z&sr=c&sp=r&sig=1Ar86zU0NXxwm%2FNnZtbkU1QijlgtbDKvJJnWCk2RWSc%3D) 8. Remove all connectors linked to the power unit. ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-20O1ASSP.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A58%3A46Z&se=2026-11-02T15%3A58%3A46Z&sr=c&sp=r&sig=1Ar86zU0NXxwm%2FNnZtbkU1QijlgtbDKvJJnWCk2RWSc%3D) 9. Remove the 2 bolts at the bottom and pull the power unit out. ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-U0ESU0OE.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A58%3A46Z&se=2026-11-02T15%3A58%3A46Z&sr=c&sp=r&sig=1Ar86zU0NXxwm%2FNnZtbkU1QijlgtbDKvJJnWCk2RWSc%3D) 10. Pull out the power cable located at the back. ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-0PJSRVVD.png?sv=2026-02-06&spr=https&st=2026-11-02T14%3A58%3A46Z&se=2026-11-02T15%3A58%3A46Z&sr=c&sp=r&sig=1Ar86zU0NXxwm%2FNnZtbkU1QijlgtbDKvJJnWCk2RWSc%3D) 11. Follow the steps above in reverse to reassemble with the new replacement unit.