English is supported on Elevate Touch at the present development phase. You can get ready to explore it in French and Spanish by following our next launching schedule!
2. Start the Machine
There are three approaches for consumers to start the machine by using the Elevate Touch:
2.1 Start the Machine with Coin
Select the cycle on the machine and insert the coins needed into the Coin Drop, then press the “Start” button on the machine after you hear the beeping sound, then the machine will be started.
2.2 Start the Machine with the KioPay Mobile App
1. Log in to your account on KioPay Mobile. Tap Scan QR Code. | 2. Tap the “Scan QR Code” button and focus the camera onto the QR code on the reader’s screen. |
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| 5. After successful payment, the popup below will appear. Click the “OK” button to close the window and check the Cycle Status in the “Your Cycles” section. | |
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2.3 Start Machine with Cloud Card
You can directly tap your card on the Elevate Touch to start the machine and proceed with the payment.
“Processing, Please Wait” will be shown on the screen. After a few seconds, it will enter the transaction mode and will be ready for the transaction.
3. Terminal Display
3.1 Display of Basic Mode
Elevate Touch will be applied in the Amusement market and can only support Basic mode at the present phase. Please select “Amusement” in CCM → Universal Pulse → Machine Profile tab and configure the parameters under Products Price and timing → Basic in CCM.
Three payment methods will be supported: 1) Coin/Cash, 2) Cloud Card, 3) Mobile App (KioPay).
Mode | Payment Methods | Run Time | Visual illustration | |
|---|---|---|---|---|
Basic | Mobile App (KioPay) Cloud Card Bill/Coin (if any) | No |  Start |  Top Off |
Mobile App (KioPay) Cloud Card Bill/Coin (if any) | Yes |  Start |  Top Off | |
Cloud Card Bill/Coin (if any) | No |  Start |  Top off | |
Cloud Card Bill/Coin (if any) | Yes |  Start |  Top off | |
Mobile App (KioPay) Bill/Coin (if any) | No |  Start |  Top off | |
Mobile App (KioPay) Bill/Coin (if any) | Yes |  Start |  Top off | |
Bill/Coin | No |  Start |  Top off | |
Bill/Coin | Yes |  Start |  Top off | |
3.2 Display of Free Play and Special Price Mode
3.2.1 Display of Free Play Mode
If a location supports the Free Play mode (enabled “Free Play” in Vendor Portal → Location Management → Options → Supported payment Type), the Elevate Touch will display the Free Play mode initially. You should tap PRESS TO START to get the free play journey started. Please ensure the payment type(s) and cycle time have been set ahead of time based on your needs in CCM.
About Free Play Mode
Free Play mode offers users the chances to use the service without having to load the account. If it’s enabled, the consumer’s account balance will be replenished by the amount defined in the field “Free Play Refill Amount” when the user’s account balance (credit + bonus) reaches to $0.25. You can log in your vendor portal account and navigate to Location Management > Options tab. Enable “Free Play” and define the “Free Play Refill Amount” to activate the functionality.
Start | Top Off |
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3.2.2 Display of Special Price Mode
The Elevate Touch accommodates the transactions processed with the special price. The payment types that support the special price on Elevate Touch include the KioSoft mobile apps, Cloud-based card and the bill/coin payments.
About Special Price
You should log in your vendor portal account and navigate to CCM > Universal Pulse > Products Price and Timing > Basic tab to define the value of special price.
The amount needed to start the machine for promotions. The unit is cent. The range should be within 1~99999 on the condition that it is not bigger than the value set for “Price.”
Two payment methods will be supported: 1) cash (mix tender), and 2) credit. The original price will directly jump to the special price once the customer starts the machine or tops off the transaction under the special price mode.
Mode | Payment Methods | Run Time | Visual illustration | |
|---|---|---|---|---|
Basic | Mobile App (KioPay) Cloud Card Bill/Coin | No |  Start |  Top off |
Mobile App (KioPay) Cloud Card Bill/Coin | Yes |  Start |  Top Off | |
Cloud card Bill/Coin | No |  Start |  Top Off | |
Cloud card Bill/Coin | Yes |  Start |  Top Off | |
Mobile App (KioPay) Bill/Coin | No |  Start |  Top Off | |
Mobile App (KioPay) Cloud card Bill/Coin | No |  Start |  Top Off | |