---
title: "Load Products"
slug: "load-products-3"
updated: 2026-05-29T02:18:48Z
published: 2026-05-29T02:18:48Z
canonical: "support.kiosoft.com/load-products-3"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kiosoft.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Load Products

| 1. Move the column motor at the bottom of the column to the rear position (Please refer to [Adjust Column Motor](/v1/docs/adjust-column-motor) for detailed guidance). | 1. Load the soaps from the top of the column in order, ensuring all products are stacked neatly. | 1. Place the counterweight panel on the top of the last soap. |
| --- | --- | --- |
| ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-3ZLDBBG0.png?sv=2026-02-06&spr=https&st=2026-10-30T21%3A59%3A14Z&se=2026-10-30T22%3A59%3A14Z&sr=c&sp=r&sig=SxXygz7G3IZGyRAYTWR39YgrsZISUEpo4T%2BKX5KXx8Q%3D) | ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-HXOCLZS8.png?sv=2026-02-06&spr=https&st=2026-10-30T21%3A59%3A14Z&se=2026-10-30T22%3A59%3A14Z&sr=c&sp=r&sig=SxXygz7G3IZGyRAYTWR39YgrsZISUEpo4T%2BKX5KXx8Q%3D) | ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-UB10QSDW.png?sv=2026-02-06&spr=https&st=2026-10-30T21%3A59%3A14Z&se=2026-10-30T22%3A59%3A14Z&sr=c&sp=r&sig=SxXygz7G3IZGyRAYTWR39YgrsZISUEpo4T%2BKX5KXx8Q%3D) |

> [!NOTE]
> **Note**: To prevent the weight panel from falling, place it with the baffled end facing the front.

| 1. Correct placement of the weight panel. | 1. When the column is out of stock, the baffle can prevent the weight panel from falling. | 1. Wrong placement of the weight panel. |
| --- | --- | --- |
| ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-DFOJ3OY5.png?sv=2026-02-06&spr=https&st=2026-10-30T21%3A59%3A14Z&se=2026-10-30T22%3A59%3A14Z&sr=c&sp=r&sig=SxXygz7G3IZGyRAYTWR39YgrsZISUEpo4T%2BKX5KXx8Q%3D) | ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-W86NKY2Z.png?sv=2026-02-06&spr=https&st=2026-10-30T21%3A59%3A14Z&se=2026-10-30T22%3A59%3A14Z&sr=c&sp=r&sig=SxXygz7G3IZGyRAYTWR39YgrsZISUEpo4T%2BKX5KXx8Q%3D) | ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-TT83VM0N.png?sv=2026-02-06&spr=https&st=2026-10-30T21%3A59%3A14Z&se=2026-10-30T22%3A59%3A14Z&sr=c&sp=r&sig=SxXygz7G3IZGyRAYTWR39YgrsZISUEpo4T%2BKX5KXx8Q%3D) |

> [!NOTE]
> **Note**: To avoid failure of delivery, the soaps shall not be placed vertically or tilted. Improperly loaded products may cause jams or damage the machine.

| 1. Correct horizontal loading. | 1. Wrong vertical Loading. | 1. Wrong tilting loading. |
| --- | --- | --- |
| ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-1GNBRBP9.png?sv=2026-02-06&spr=https&st=2026-10-30T21%3A59%3A14Z&se=2026-10-30T22%3A59%3A14Z&sr=c&sp=r&sig=SxXygz7G3IZGyRAYTWR39YgrsZISUEpo4T%2BKX5KXx8Q%3D) | ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-2WL08DCI.png?sv=2026-02-06&spr=https&st=2026-10-30T21%3A59%3A14Z&se=2026-10-30T22%3A59%3A14Z&sr=c&sp=r&sig=SxXygz7G3IZGyRAYTWR39YgrsZISUEpo4T%2BKX5KXx8Q%3D) | ![](https://cdn.document360.io/43d8b414-8496-484c-a971-494dc8473827/Images/Documentation/image-3O3AEUZG.png?sv=2026-02-06&spr=https&st=2026-10-30T21%3A59%3A14Z&se=2026-10-30T22%3A59%3A14Z&sr=c&sp=r&sig=SxXygz7G3IZGyRAYTWR39YgrsZISUEpo4T%2BKX5KXx8Q%3D) |