Network Configuration for KioSoft Wireless Network

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1. For the site has less than 17 devices

For a location that has 16 or less devices, we recommend using a low capacity modem like Hongdian H8951.

A cellular WiFi router with an antenna and various connection ports displayed on a surface.

1.1 Network Diagram

Network diagram illustrating connections between devices, including power and data links.

2. For the site has 17 - 50 devices

For a location that has 17 – 50 devices, we recommend using a high capacity modem like Hongdian H8860.

A network device with multiple ports and indicators for connectivity and status.

2.1 Network Diagram

Network diagram illustrating connections between devices, modems, and power sources.

3. For the site has 51 – 140 devices

For a location that has 51 – 140 devices, we recommend using the InHand IR302 FQ38 modem, a PT-Link TL-SF1005P PoE+ switch and two Ubiquiti U7 Pro Access Points.

InHand modem                                  PT-Link PoE+ switch                                       Ubiquiti Access Point

IR302 device showing power, status, cellular, signal, and Wi-Fi indicators. A black network switch with five Ethernet ports for connecting devices. A round, white wireless access point designed for ceiling or wall mounting.

3.1 Network Diagram

Network diagram illustrating connections between devices, modems, and power sources.

3.2 Setting up a new site in Unifi portal

  • On a laptop or a desktop computer, sign in to the Unifi Cloud gateway using a valid Unifi account for Techtrex in this URL:

    https://account.ui.com/login

    Login screen for U, requesting email and password for access.

  • Go to Site Manager

    Site Manager interface displaying various site statuses and options for site management.

  • Select Create a New Site, assign a site name following this naming convention:

    vendor name-vendor ID-location ID-location name

    After filling in the site name

    Creating a new site with host and site name fields filled out.

  • Click “Create” and confirm the new site is shown in the Site Manager.

    Site Manager interface displaying various site groups and their connection statuses.

  • Select the new site and go to the site setup page. Click the setup icon then select Create New.

    WiFi network setup interface showing options to create new networks and channel plans.

  • Fill in the Name and Password with the default credentials then select “Add WiFi Network.”

    Name: techtrex

    Password: tti147258

    WiFi network settings showing name and password fields with an option to add network.

  • Click the newly created “techtrex” network, go to the Network settings page, select the “Manual” button and uncheck the 5 GHz box for WiFi Band, then click “Apply Changes.”

    WiFi settings interface showing options for band selection and applying changes.

    3.3 Connecting the devices

  • Insert an activated SIM card, connect the modem LAN2 port to port 5 of PoE+ switch using a network cable. Connect the Access Point #1 to port 1 of PoE+ switch, Connect the Access Point #2 to port 2 of PoE+ switch.

    Two access points labeled AP1 and AP2 connected to a network device and LAN..

  • Connect the power and the cellular antenna to the modem. Leave the Wi-Fi antenna disconnected.

    Two network devices with a disconnected status indicator and an antenna attached.

  • Optional: connect the Edge Box LAN1 port to port 3 of PoE+ switch using a network cable.

    Connection from device to port 3 of a PoE+ switch using an Ethernet cable. TP-Link 5-port switch with Ethernet cables connected, highlighting LAN 1 connection.

  • Optional: connect any port # of the switch box inside the primary AVU Touch to port 4 of PoE+ switch using a network cable.

    Connection from PoE+ switch port 4 to the network device with multiple cables. A network switch with connected cables, indicating connection to AVU Touch switch box.

    3.4 Configuring the modem

  • Power on the modem and the switch. Wait for a minute then log in to the modem using IP address 192.168.8.1, or 192.168.11.1.

    username: admin

    password: mtrextechtrex

    Login interface for a router, requiring username and password for access.

  • Configure the InHand IR302 FQ38 modem, Go to Network -> LAN, confirm the LAN IP is: 192.168.11.1

    Network settings interface showing static IP configuration and LAN port options.

  • Go to Services -> DHCP Service, Confirm the DHCP Service is enabled, and IP Pool Starting Address is 192.168.11.4, the IP Pool Ending Address is: 192.168.11.249.

    DHCP settings showing IP address range and static DHCP configuration for a router.

  • Disable the WLAN. Go to Network -> WLAN, uncheck the “Enable” box.

    WLAN settings interface with options to enable and apply changes.

    3.5 Adding the Access Points

  • Install the Unifi App to a Smartphone. Log in with a valid account.

    Account settings page displaying user options and appearance preferences for the app.

  • Go to the Site Manager and select the site you just created. It will guide you to the UI page. Make sure the correct site is selected. Click the AP icon that is the second from left on the bottom of the page.

    Mobile app interface showing WiFi health and connectivity options with highlighted button.

  • Ensure the Access Point is powered on by checking the LED is in steady amber color. On the Unifi Devices page, click "Add Device” icon on the bottom. Scan the QR code on the back side of the Access Point.

    Screen showing no devices found with an option to add a device.  The underside of a device showing a highlighted QR code and connection port.

  • On the “Connect to AP” page, click “Connect”, then “Join”. Try again if it is unable to connect until it is successfully connected. If it is still not connected, try factory reset. Please refer to the instruction in the “Ubiquiti Access Point Factory Reset” section.

    Screen displaying a button to connect to an access point, with instructions to click.

  • After the AP is connected, click the “Adopt To KioSoft Wireless” button on the “Adopting Device” page. Wait until it finishes adopting. If the AP is successfully adopted to a site, the LED will turn to a solid blue.

    Screen displaying device adoption process with a highlighted button for adoption. Device indicator shows successful adoption with solid blue light and text explanation.

    3.6 Access Point Configuration

  • After the AP is adapted to the site, go to the Unifi portal on your computer. Select the correct site and click the “Unifi Devices” icon.

    Instructions to click on the icon for channel plan settings in UniFi interface.

  • Click the AP icon from the list, then click the settings button on the right-hand side. The settings page will be displayed.

    Instructions for navigating the UniFi interface to manage network settings effectively.

  • Change the Name to “AP1”, Channel to “6”, and 5 GHz Transmit Power to “Disabled.” Select “Apply Changes.”

    Configuration settings for AP1, including channel and transmit power options.

  • After changing the settings, the Devices page should look like this:

    Network device details including type, status, IP address, and usage statistics displayed.

  • Repeat section 3.4 and section 3.5 for the second Access Point. Remember to change the Name to “AP2” and set the Channel to “11”. It is very important!

    3.7 Ubiquiti Access Point Factory Reset

  • Locate the reset button located near the Ethernet port, labeled “RESET”

  • Gently push the end of a paperclip into the hole

  • Press and hold the reset button for 10 seconds (do this with caution, you do not need a lot of pressure)

  • Release the button after 10 seconds (if it has worked, the LEDs on the Access Point will stop glowing

  • DO NOT disconnect the AP from the power source during reboot

  • If successful, the AP will reset to factory settings

  • The LED should now come back on and remain a solid color