Vendor Portal - Settings - General Setting

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Click “Settings” on the navigation menu then click “General Settings” from the drop-down list to enter this section.

Define the parameters under Settings and click “Save changes,” respectively. You may refer to the table below for explanations of the fields.

Field Name

Value Needed

Description

Target Country

Drop-down choice

The country is set in the KioCentral system while creating the vendor company.

Company Information

Company Name

Alpha-numeric

Please fill in this field as your company name.

Company Website Address

Alpha-numeric

When you click on the logo at the bottom of the webpage, it will jump to this address.

Company logo

Browse Files

Click the “Browse Files” button to upload your company logo.

Resident Registration

Registration Code

Radio button choice

Location ID or Postal/Zip Code

This parameter determines the way to search locations while registering a resident account.

Laundry Card Verification

Radio button choice

This section is not a required one. You could leave it blank.

IP Address

Numeric

IP Port

Numeric

Laundry Card Prefix

Numeric

This is not a required field. The laundry card number has 7 digits, but it usually contains 20 digits in the database. So you need to configure the first 13 digits to be prefixed before other actions. If you don’t configure this field, the system will automatically supplement thirteen “0”s as the first 13 digits.

Phone Number

Numeric

The help desk’s phone number of the vendor.

Email Address

Alpha-numeric

The help desk’s email address of the vendor.

This email address will also receive notification emails for the product when the bill acceptor(s) reach capacity.

SMTP Email Configuration

SMTP Crypto

Alpha-numeric

If you’d like to change your default SMTP email configuration, you can modify the values for each field based on your actual situation.

SMTP Host

Alpha-numeric

SMTP Port

Numeric

SMTP Username

Alpha-numeric

SMTP Password

Alpha-numeric

SMTP From

Alpha-numeric

SMTP Timeout

Numeric

Test SMTP Email

Alpha-numeric

This is to test if the email function works well.

Social login

Facebook Login

Radio button choice

You could use this field to control whether Facebook is used as a login method for the resident account.

Facebook ID

Alpha-numeric

Pls obtain the values from the third party.

Facebook Secret

Alpha-numeric

Google Login

Radio button choice

You could use this field to control whether Google is used as a login method for the resident account.

Google ID

Alpha-numeric

Pls obtain the values from the third party.

Google Secret

Alpha-numeric

Apple Login

Radio button choice

You could use this field to control whether Apple is used as a login method for the resident account.

Private Key

Alpha-numeric

Pls obtain the values from the third party.

Key ID

Alpha-numeric

Client ID

Alpha-numeric

Team ID

Alpha-numeric

App Help Page

Help Website Address

Alpha-numeric

The website address for CleanPay Mobile’s help section.

KLM Help Website Address

Alpha-numeric

The website address for KLM’s help section.

CleanPay Mobile Service Request

Service Request

Radio button choice

It decides whether to display Service Request feature in CleanPay Mobile or equivalent custom apps.

Service Provider

Drop-down list

You can decide to use the Request Service feature provided by KioSoft or use the custom one of the vendor.

Custom URL

Text

This field will show when Custom is selected as the Service Provider.

Input the URL of the desired Request Service feature then the webpage of the configured URL will be displayed in the app.

KLM Setup Video

CleanReader Prime/Connect

Alpha-numeric

The address for the Installation Videos in KLM’s setup. You could obtain the address from the KioSoft Support Team if you’d like to configure this field.

CleanReader Ultra

Alpha-numeric

Credentials for New Deployment (Automation) (Payroc)

Mobile MID

Numeric

The information is used for automated deployment when creating payment gateway, eliminating the need for users to input parameters manually. You can select from the template group where field values have been pre-filled for your convenience.

Kiosk MID

Numeric

Ultra MID

Numeric

Select Template Group

Route / Retail / Coffee / Amusement / Integration

Numeric

SUT Setting

Radio button choice

Enable/Disable

This parameter decides whether to display the following features:

  • Usage Statistics in Room View

  • Last Transaction related data in Set Up Test in Room View

  • Last Transaction related data in SUT Report of the Report Server section

Guest Login

Radio button choice

Enable/Disable

This parameter defines whether the resident can log in as a guest to buy value code.

Resident Profile Generate

Laundry Card

Radio button choice

Enable/Disable

This controls whether the resident could link the laundry card to mobile account.

Postal/Zip Code/Location ID

Radio button choice

Enable/Disable

This controls whether the consumer can change the location on My Account page.

New Value Code at Interval

Allow Generation

Radio button choice

You can tick the radio button to enable or disable the option. lf the option is enabled, a new value code will be generated for residents registered in the token program, even if they did not redeem the value code before the new interval.

OneCard Credentials

Developer Key

Alpha-numeric

These fields are concerning TouchNet OneCard Payment. If you’d like to support this payment method, please contact the KioSoft Support Team.

Application Origin ID

Numeric

Application Name/ Developer Name

Text

Transact Credentials

Merchant ID

Alpha-numeric

These fields are concerning Transact payment. If you’d like to support this payment method, please contact the KioSoft Support Team.

Merchant Key

Alpha-numeric

Merchant Secret

Alpha-numeric

CBORD Credentials

API URL

Text

API URL to connect to the CBORD system. Provided by CBORD.

Subject ID/Key Identifier

Text

Provided by CBORD.

Application Client ID

Text

Provided by CBORD.

Public Key

Text

Provided by CBORD.

Privacy Policy

Language

Drop-down List

There are three options: English, French and Spanish.

Privacy Policy Title

Text

Input the title for the Privacy Policy that will be displayed in the app, and enter the main body of the privacy policy in the text box.

Terms and Conditions

Language

Drop-down List

There are three options: English, French and Spanish.

Terms and Conditions Title

Text

Input the title for the Terms and Conditions that will be displayed in the app, and enter the main body of it in the text box.

Clean Alert

Radio button choice

Clean Alert is a feature set on the tenant user profile page. Click “Enable” here and there will be a checkbox, “I would like to enable Clean Alert,” shown on the tenant login page. If the tenant selects this function and uses the laundry card/credit card bound to the user to start the machine, the reader will upload N01 and then the server will send an email and text message to the user in the remaining 10 minutes to inform him/her that the laundry is about to end.

Atrium Credentials

Merchant Key

Alpha-numeric

This field concerns Atrium payment. If you’d like to support this payment method, please contact the KioSoft Support Team.

SMS verification

Radio button choice

This parameter determines whether SMS verification is needed while registering an app or web account. If it is disabled, pages with a toggle for email or phone will default to email only, with no phone option available.

SMS Configuration

SMS Services

Alpha-numeric

Please obtain the values from the third party that provides the SMS Service.

International

API URL

Alpha-numeric

International

License Key

Alpha-numeric

International

DID #

Alpha-numeric

US/Canada

API URL

Alpha-numeric

US/Canada

License Key

Alpha-numeric

US/Canada

DID #

Alpha-numeric

AVU Touch Remote Upgrade

Upload APK

Browse Files

Click the “Browse Files” button to upload the APK file of the VC Touch. When you upload it here, the VC Touch will regularly obtain it to conduct the upgrade.

Version #

Numeric

Input the version number of your APK file.

Upload Collections to an external Server

Radio button choice

These fields are used to upload the KLM Cash Collection data to the customer’s server. Click “Enable” and input the URL and API Key in the unfolded following fields, then the data of KLM Cash Collection will be synchronized to your server.

Server URL

Alpha-numeric

Server API Key

Alpha-numeric

App Version Control Setting

IOS Version

Numeric

If you configure the version here, then the app user using a version below the one that you set cannot normally operate in the app. They need to upgrade the app version to continue. It is supported for the international market only. You can ignore it.

Android Version

Numeric

POS Remote Update

Upload APK

Browse Files

Click the “Browse Files” button to upload the APK file of the KioSoft POS. When you upload it here, KioSoft POS will regularly check for the new updated version to conduct the upgrade.

Version #

Numeric

Input the version number/version code of your APK file.

Set Value Card Validation

Value Card Validation

Radio Button

This field specifies whether to perform a validation check on value cards in order to prevent potential hacking or unauthorized use of the cards.

Add Value Counter Validation

Radio Button

This field is displayed only when Value Card Validation has been enabled.

It decides whether to use the add-value counter as a method for verifying the validation of the value card.

Hash Validation

Radio Button

This field is displayed only when Value Card Validation has been enabled.

It determines whether to use the Hash value as a method for verifying the validation of the value card. However, due to the complexity of Hash values, if this method results in inaccurate validation, you can disable it.