Download & Register

1. You have four options to find your room:

Tap the "Auto Detect Room" button, and the App will prompt you to confirm. After you select confirm, the App will detect the surroundings to find the location and return to the Sign In page automatically.

Tap the “Scan QR Code” button to scan the QR code of the machine.

Tap the “Enter Machine Number” button to enter the machine number and select “Confirm.”

Tap the “Enter Room Code” button, enter the 7-digit SRC code of the corresponding location, then select “Confirm”.

2. After entering the Sign In page, enter your email address and password, then tap the “Sign In” button to access the app's homepage. If you select the “Remember Me” option, your account credentials will be saved, allowing you to sign in automatically next time.

3. The homepage of the app is as shown below.

1. Tap the “Sign Up” button to register a new account if this is your first time using the app.

2. Fill in your first name, last name, email address, the password for the account, and the phone number to receive the verification code.

Read through the Terms and Conditions, and Privacy Policy in blue as needed, then tick the checkbox in front and click “Create Account.”

3. Fill in the verification code received in the email and tap the “Confirm” button.

4. Fill in the verification code received from the phone number you provided and tap the “Confirm” button.

Note:

a. If SMS verification is disabled, consumers will only need to verify their email.

b. If your smartphone supports Biometric Identification and you have enabled Biometric Sign In when registering, the biometric identification will pop up after successful registration.

5. After successful registration, it will lead you to the homepage of the App and a pop-up window will display successful registration.

1. If you forget the password when you sign in next time, you can click the “Forgot Password” button to reset your account's password via email or bypass password reset via SMS.

2. Select the “Email” button. Enter your email address and select submit, the App will prompt you to check your inbox for an email with instructions on how to update your password.

3. Tap the “OK” button, then you will be navigated back to the “Sign In” page.

4. You can also select the “Phone” method to bypass password reset.

5. Tap the country selection button, you can select country/region from the drop-down list to change the area code of the phone number.

6. Enter your phone number and tap the "Submit" button, a verification code will be sent to your phone via SMS.

7. Enter the 4-digit verification code and tap "Confirm."

If the verification code is not received, you can tap the "Resend Code" button after 60s.

8. After that you will be navigated to the homepage of the App.

Note: If SMS verification is disabled on the server, only the Email option is available.