You can view transaction records generated by CentralPay Lite in Pro Reports. This article covers only CentralPay Lite–related operations. For complete instructions on the report, refer to Pro Reports.
Click Vendor Portal => Reports => Pro Reports for access.
Scope and Limitations
Market: Laundry
Terminal Version Requirement: [UltraVQ] [Global] [2500.002.005.008] [Branch]; [Elevate Solo][4500.000.001.005]; [UltraVX][GLOBAL][2100.002.005.008]
Transaction Report
Check Transaction Record
The transaction records generated from CentralPay Lite can be checked in Transaction Report.
Each transaction from CentralPay Lite will be shown as one entry/record in the Transaction Report even if multiple machine activations are included.
Use the both filters “Machine Type” → “CentralPay Lite” and "Transaction Type” → “Pay@CentralPay Lite” to search out for the target transaction records.
The transactions related to the CentralPay Lite will be shown. In this Transaction Report page, you can find:
Machine Column: displays “CentralPay Lite {Lable ID}|SN
Transaction Type: displays “Pay@CentralPay Lite”
Amount: if it’s a failed transaction with no successful payement(s), “Failed” will be displayed, and if it’s a partially failed transaction with both successful and unsuccessful payments, “Partial Failed” will be displayed.
In addition, you can use the Export button “
” on the upper-right corner of the transaction page to export the report into a local file.
Initiate Refunds
The “
” button will be enabled if the transaction amount exceeds zero, while the button will be dimmed if the transaction has performed refund before (either fully refund or partially refund).
Click on the “
” button at the end of each transaction entry to initiate a refund of the transaction on CentralPay Lite.
In the pop-up window, all the machine(s) that relate to the CentralPay Lite transaction will be listed, and you need to tick one of the machine that proceeded the payment to be refunded.
Note: The red-font “Failed” will be shown in the bracket if a machine failed to start after the payment.
After that, the refunds details can be seen in the Refund Report.
To check the refund details, you can click on the info button “
” and select “
” to skip to the Refund Report or navigate to the Refund Report on the menu.
Refund Report
In the Refund Report, you can click on the elevator button of “Date Received” to locate the transaction that most recently initiated the refund.
Alternatively, you can use the search filter “Transaction Type” and tick the checkbox “Pay@CentralPay Lite” to filter out all target transactions.
By clicking on the info button, you can view a quick summary of the refund details along with the status of the refund progress:
By clicking on the info button, you can view a quick summary of the refund details along with the status of the refund progress.
