This document introduces the general process for deploying the Central Pay Lite. Please pay special attention to the highlighted tips or notes with icons to ensure proper functionality.
Tips before we start:
The Central Pay station connects and communicates with Elevate Solo readers via a Wi-Fi signal, making the KioSoft modem mandatory.
Additionally, only one Central Pay can be deployed per modem because Central Pay requires a static IP address configured as x.x.x.254 from the modem.
Create Vendor on Universal Server (Internal Only)
First, as a server owner, admin or distributor admin, you can go to Universal Server (KioCentral) => Company Management => Create Company to create a vendor company. The newly created company will be laid out in the list with a Login button via which you can log in to your vendor portal for further deployment from location, room, staff, CCM, etc. perspectives.
For more information, please refer to the Universal Server User Manual.
KioCentral Setup
Once the vendor is created, you can log in to KioCentral for configurations. The following content focuses on the configurations specific to Central Pay. For comprehensive instructions on using KioCentral, please refer to the KioCentral Market Facing Server User Manual.
Vendor Portal Settings
When defining the Settings - General Settings section, please pay attention to the following two fields in the Help Desk Information section:
Field Name | Value Needed | Description |
|---|---|---|
Phone Number | Numeric | This defines the vendor's help desk phone number, which will be displayed in the Central Pay email receipt to customers as the vendor's contact information. |
Email Address | Alpha-numeric | This defines the vendor’s help desk email address, which will be displayed in the Central Pay email receipt to customers as the vendor’s contact information. |
The demo email receipt is as follows:
The demo message receipt is as follows:
Create Location and Room
Please navigate to Location Management of Vendor Portal to create the location and room where the product will be deployed. For improved management, you can also create the Branch and Cluster to which this product will belong.
Create Staff
Please navigate to Vendor Portal → User Management → Staff to create the staff accounts that will assist in managing the products.
Create CCM Profile
In CCM Profile Builder, you can build up/edit Universal Pulse profiles for Central Pay and the Elevate Solo readers connected to it.
Click on CCM → Profile Builder → Universal to access the Universal Pulse Profile section.
Create Central Pay Profile
Click on the Central Pay tab to create a profile specifically designed for it. The parameters in this profile are categorized into three types: Location, Machine Profile, and Data and Processing. You can define the parameters by clicking on the respective tabs in order. Please refer to the content below for descriptions of each parameter and configuration tips.
Location
After you click the tab Central Pay, the content of Location will be displayed by default. If it presents otherwise, you can click the tab Location to enter this section. Fill in or tick the values for Location ID, Room ID, Site Code and Payment Options, respectively. Please define them as needed; you can refer to the table below for descriptions of the fields.
Field Name | Value Needed | Description |
|---|---|---|
Location ID | Alpha-Numeric | To select a certain location that is previously created in Locations → Create Location. You can input the keyword of the location to narrow down the list. |
Room ID | Numeric | To enter the room number that is created in Locations → View Location - Rooms. |
Site Code | Numeric | When a certain Location ID is selected, the corresponding Site Code will be automatically matched. |
Payment Options | N/A | The option is reserved for now to be compatible with other payment types defined by other profiles. |
Machine Profile
Machine Profile allows users to define the machine-related parameters. Click the tab “Machine Profile” to enter this section for configurations. You can refer to the table below for descriptions of the fields.
Field Name | Value Needed | Description |
|---|---|---|
Machine Type | Drop-down Choice (Central Pay/Central Pay Lite) | It defines the machine type for which you are creating the profile. The default value is Central Pay Lite. |
Display Timeout | Numeric | It defines the time length to display a specific page when there’s no action performed. The screen display will return to the Idle Screen after the defined timeout. The default value is 60 seconds. |
Service Call | Numeric | It defines the help desk phone number displayed on the screen when the machine fails to connect. |
Email Receipt | Drop-down Choice (Enable/Disable) | It defines whether users have the option to receive a receipt of payment details via email post-payment through Central Pay/Central Pay Lite. The default value is Enable. |
Phone Receipt | Drop-down Choice (Enable/Disable) | It defines whether users have the option to receive a receipt of payment details via SMS post-payment through Central Pay/Central Pay Lite. The default value is Enable. |
Vendor Logo | Uploaded Image | This is the vendor logo image that will be displayed at the bottom of the reader’s idle screen. File size: < 50KB recommended; Image format: .png Image standard: 125×43 px The maximum length of the logo file URL is 120 characters. |
Data and Processing
Click on the tab “Data and Processing” to define data-related parameters. You can refer to the table below for descriptions of the fields.
Field Name | Value Needed | Description |
|---|---|---|
Data Upload Time | Drop-down Choice | Please keep the default value and make no change. It defines the time to upload transaction reports on a daily basis. |
Data Upload | Drop-down Choice (Enable/Disable) | Upload transaction reports to the server. The default value is Enable. |
Reboot Time | Drop-down Choice | Time to reboot the machine every day. |
Work Mode | Drop-down Choice | The default value is Retail. Please keep the default value and make no change. There are four work modes: Retail/Master/Backup/Normal Normally, when you have multiple machines in a room sharing one POS ID for bank card transactions, you need to define one machine as the Master machine to own the POS ID, and the other machines will go through this one for bank communication. For security purposes, one Backup machine shall also be configured just in case the Master machine goes down. And all other remaining machines can be defined as Normal machines. If only one machine uses the POS ID for bank card transactions in this room, you can define it as Retail mode. |
Payment Gateway Options | Drop-down choice | It is determined by the gateway defined for the location in Vendor Portal. |
POS ID / Terminal ID / Device ID | Numeric | This is a unique ID that associates the POS device with a unique merchant hierarchy. |
Auth Code | Numeric | It is a code provided to POS for the user to enter when doing POS Authentication. |
Auth Factor | Numeric | It is the Merchant's 5-digit’ US Zip Code or 6 6-character Postal Code. |
QR Code Support | Drop-down Choice (Enable/Disable) | This feature is not supported presently. It defines whether to support QR code transactions. The default value is Enable. |
WiFi SSID | Alpha-Numeric | The WiFi SSID of the router. It must be exactly the same as the WLAN WiFi SSID in the router’s setup. The default value is techtrex. |
Create Universal Pulse Profile for Elevate Solo
In addition to the Central Pay profile, you will also need to create Universal Pulse profiles for the Elevate Solo readers equipped with your laundry machines.
Click the tab Universal Pulse, then all sub-tabs in this profile will be presented. You can define them in order.
For detailed information on this profile, please refer to the articles: CCM - Universal Pulse - Location & Machine Profile; CCM - Universal Pulse - Products Price and Timing; CCM - Universal Pulse - Pulse & Data and Processing; CCM - Universal Pulse - Payment Types and Methods.
Remember to save the profile!
After the configurations are finished for a profile, remember to save it with the following steps; otherwise, the configurations will be lost.
1) Click on the drop-down menu of “Profile” and then select “Save Profile.”
2) Two text boxes will allow you to enter information for the Profile. Custom text is a searchable field for the profile. The Description text is for making relevant notes.
Note: It is best practice to use a standard naming convention in the custom text field to help you quickly find the correct profile.
3) Save the profile by clicking “Save.”
Set Up via KLM
After creating the profiles on the Server, you need to inject the profile into the reader via KLM. Please follow the steps below to set up the Central Pay and Elevate Solo readers.
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Note: Please make sure the Machine Number matches the number on the machine. |
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Note: Scan QR code should be recommended as the machine number may change as needed going forward. | |
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Check the Machine in Machine View
Upon deployment of the Central Pay and Elevate Solo readers, you can view the machine information in Room View by accessing Vendor Portal → Locations → Location View → Rooms → Room View.
You can find the deployed Central Pay in the “Vending API” section, as shown below.
The Elevate Solo readers are displayed in the Universal Pulse section.
Tip for Connection Failure
If you frequently encounter connection failures when starting machines, it may be due to the long distance between the modem and the laundry machines. Optimizing the position of the modem could help resolve this issue.
Start a Machine with App
Even with Central Pay deployed, customers still can start the machine by scanning its QR code using the CleanPay Mobile app or the customized app.