Er34 General Solution:
1. Profile mismatch - Check if the profile is compatible with the actual machine.
2. Loose wiring harness - Check if the terminal and the wiring harness of the machine are properly connected or replace the wiring harness.
3. Incorrect installation of serial port pulse jumper cap - Check if the jumper cap is installed correctly (serial port machine on the A side) (pulse machine on the B side).
4. Incorrect machine mode setting - Check if the machine has set the correct working mode.
5. The terminal loses power and then reboots.
serial port machine
ACA:
1. Machine mode error - Check the jumpers on the machine board (if any) to ensure they are set correctly (for Alliance ACA, it should be 3 open positions, and the rest closed).
2. Machine configuration error - Seek assistance from the support team or follow the configuration document link.
MDC:
QUANTUM:
BMODEL:
Hybride：
MGD:
COMPASS:
Crossover：
1. Machine configuration error - For details, please refer to KioSoft Crossover Washer Manual.
QUANTUM PRO:
1. Check the firmware on the machine's motherboard. If the version is 9.000, it might be necessary to replace the smaller serial interface board. Also, check the connection lines between each board.
QUANTUM TOUCH:
MAYTAG:
1. Machine configuration error - Contact the support team for configuration assistance or refer to the Maytag configuration manual.
ADC:
Whirlpool:
LG:
1. Machine mode error - The machine was set to coin mode, but the profile was set to serial mode; or the machine was set to serial mode, but the profile was set to pulse mode. For configuration assistance, contact the support team or refer to the LG dryer manual.
2. Wiring error - In serial mode, a serial box is required; in pulse mode, a pulse wire is needed.
Girbau:
1. Profile usage error – The Girbau machine requires the use of universal pulse - continental - Girbau Max profile.
e-Drop Series:
Fagor:
Pulse machine
Universal pulse：
1. Profile mismatch - Verify if the profile is compatible with the actual machine.
2. Communication anomaly of the Amusement board - Check the working status of the Amusement board and whether the program has been written to it.
3. Communication anomaly of the Retail board - Check the working status of the Retail board and whether the program has been written to it.