Report
The following reports are supported on the Server for VC Touch kiosks at the present stage. Please view the reports according to the steps below.
1. Kiosk Transactions Log
The kiosk will upload transaction-related data to the server at the time defined in the CCM profile. You can go to Server -> Vendor Portal -> Detail Reports -> Kiosk Transactions Log to view the detailed information.
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You can view the detailed information of the transactions made on the kiosk including Date/Time, Location ID, TID, Address, Site Code, Transaction ID, Transaction Type, Game Card Number, Value Amount, Value Bonus.
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You can use the filters in the smart search section to search for the transaction logs desired. Filters supported include Date, Address, Site Code, Game Card Number, and Location. Define the filters as needed then click the “Filter” button to search.
You can also use the “Export to Excel” button to download a copy of the search results to your local storage.
Value Mode |
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Credits Mode |
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For the USA Version, if the transaction is made by bank card, you can check the first 4 and the last 4 digits of the card number and judge the bank by the bank icon. For the Canada Version, if the transaction is made by bank card, you can check the first 2 and the last 4 digits of the card number and judge the bank by the bank icon. Note [Only for Canada Version]: If the transaction in "Bank Type" is marked with "*", such as "*Buy Card with DB/CR", which means the transaction is refunded. If the transaction is displayed as negative, such as “-$10”, it means that we add money to the card but refunded the customer, then we deducted it from server to reduce the loss caused by refund. |
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Please refer to the table 7-1 below for descriptions of the report parameters as needed.
Table 7-1
Field Name | Description |
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Date/Time | Displays the date/time of the transaction. |
Location ID | The location ID of the transaction as defined in Location Management. |
TID | The serial number of the tablet installed on the kiosk. It is a unique identifier for each tablet. |
Address | Hostname of the Android tablet. |
Site Code | A six-digit Site Code for the Location which defines the value cards that can be used in the location. A value card can be used among different locations of the same Site Code. |
Trans ID | It is used to distinguish the cards dispensed when buying multiple cards. For example, the first one of the three cards dispensed will be marked with Trans ID “1”. |
Trans Type | There are four types of transactions: Buy Card with DB/CR, Add to Card with DB/CR, Buy Card with Cash, Add to Card with Cash. |
Game Card # | The game card number used for the transaction. |
Value Amount | The amount consumed for the transaction when the system is set as Value Mode. |
Value Bonus | The bonus rewarded for the transaction made when the system is set as Value Mode. |
2. Cash Collection Report
The record of cash collection of the kiosk can be viewed on the server via the route Vendor portal -> Detailed Reports -> Collection Reports -> KLM Collection Report.
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Note [Only for Canada Version]: Regarding the transactions marked with "*" in "KioSoft Transactions Log", the transaction account will not be counted into result in "Cash Collection Report", because these transactions are refunded, and the "Cash Collection Report" needs to display the correct revenue amount for the Vendor.
3. Transaction Report
Vendors can log in to the report server to view the transaction reports, including Reader Report, VC Kiosk Report, Mobile Refills Report, and a detailed location performance report. Please follow the steps below to filter and check transaction reports as you desire.
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