Cash Collection

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  • Published on Sep 8, 2025
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Cash Collection via KLM

VC kiosks support the function of cash collection using the tool app KLM. Admin users can perform Collect All and Bag Collection using KLM when the kiosk displays an idle screen.

If cash collection using KLM fails after the machine number is changed in the CCM Profile and updated to the tablet, users can try to turn off the Bluetooth for a few seconds and re-open it to perform cash collection again.

Complete the cash collection process through the steps below. 

  1. Press on the Sandwich menu button and click “Cash Collection” in the list.

  1. Click the button bordered in blue to proceed Collection with your location, before which make sure Internet Connection available, and the Location confirmed.

  1. The rooms of your Location will be displayed on the new page. Select the room in which you want to perform cash collection.

*There will be an icon on the right of the room if all the money for all the machines in it has been collected.

Cash Collection Using QR Code

The most common method to collect cash is scanning QR Code (VC tablet serial number) by KLM.

  1. Tap on the KioSoft icon 5 times consecutively to bring up SRC entry screen

  1. Enter the SRC of the location kiosk is being deployed at.

  1. Scan the QR code (VC Tablet serial number) in the admin menu via KLM.

Collect All 

If “Bag Collection” is disabled in “KLM -> Settings”, the cash collection options will be “Collect All” “Scan Machine QR Code” and “Enter Machine Number”. 

4) Click “Collect All” marked in the red box to carry out cash collection of all the terminals in the selected room.

5) During the process, the real time progress of collection will be displayed on the screen as marked in the yellow box.

6) When the collection is completed successfully, a green check mark and the details of the collected amount will appear on the screen.

Bag Collection

If “Bag Collection” is enabled in “KLM -> Settings”, the cash collection options are “Bag Collection” “Scan Machine QR Code” and “Enter Machine Number”.

  1. Click “Bag Collection” and scan the bar code on the collection bag. Then scan QR Code or enter Machine Number to decide the machine whose cash is to be collected.

  1. Successful collection is displayed on the screen. And related info like the amounts of coins and bills can be checked.

  1. If not all the machines are collected in the room and you click the back icon “<”, a warning will pop up for your confirmation. Click “Continue” or “Leave Room” according to your actual situation.

  1. Back to the page of Room list, you can see the prompt that the data has been uploaded to the background system successfully. Click “OK” to finish this step.

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