New Sales

1. Click the New Sales button on the Main Interface.

2. The Sales Interface will be displayed like this.

1. Items with a unit followed are weighed items. Click to enter the weighing calculation interface.

2. Add items if needed and then put products on the scale. Cash Register will read the weight from the connected scale in the unit configured in Backoffice automatically.

Skip to step 8 if there is not any problem with the weight reading.

3. You can click the Initialize button to initialize the scale.

4. If the weight reading of the scale is abnormal, you can click the Zero button to clear the abnormal data.

5. You can clear the Tare button to deduct the weight of tray.

6. If you remove the tray, the weight reading will be negative. Click the Tare button again, the weight of the tray will not be deducted.

7. If the customer wants to combine several packages but the overall weight is beyond the weighing cap of the scale, you can manually enter the weight by selecting the Manually Input button.

8. Click “Add Customer“ to fill in the customer information. (For the details, you can refer to the section “Customer Information”

9. Bind the work order card to generate the order.

10. Tap or scan the Work Order Card.

Note: The bound card cannot be bound again. Because the work order card is not required to be bound, you could also click the “Skip” button.

11.Select the “Due Date” and click “Save”.

12. Click “Add to Cart“ to add the order to the Current Order list.

13.The order information will be displayed on the right of the screen. Click Pay to finish the payment.

Or click Clear to remove the order information.

Or click Hold to set the order as pending. After clicking Hold, you can also click “Recall” to return to the pending order.

1. Items that are priced separately are items counted by piece. Click to enter the purchasing interface.

2. Click “+”/ “-” to add and minus the number of item.

3. Click “Add more to bag” to add more items to the bag, if necessary.

Note: If clicking “Add more to bag”, you can only add the products of same type, such as other items countered by piece.

4. After adding items, fill in the customer information and bind the Work Order Card.

5. You can click here to re-bind the work order card or modify the Due Date.

6.Click “Add to Cart” to add the order to the Current Order list.

1. Items with no background colors are common items.

2. Select the product and click “+”/ “-” to add and minus the number of item.

Note: If there is no enough stock available locally, employees can transfer the goods from other location inventory. Please click “All Location Inventory“.

Select the current location and Click “Transfer”.

Then input the Transfer Amount you need, and click “Submit”

After completing transfer, a pop-up window will prompt “Success”

3.Click “Add to Cart” to add the order to the Current Order list.

1. Click on New Sales in the Main Interface.

2. Select Cloud Card, and then select the item to purchase.

3. Select the value added to the cloud card.

If no pre-set value is chosen, the balance will be $0.00.

If Custom Value is selected, then the Employee can enter a specific value.

4. Press the “Register Cloud Card” button to start scanning Cloud Card.

5. Tap Cloud Card to register.

6. Employees can tap 1 or more “blank” Cloud Cards on the Ultra VXT, which will read the card number and write the Operator’s Vendor Key.

7. Press “Add to Cart“ to add the cards to the Current Order list.

8. Or press “” button to delete Cloud Card.

9. Check the Cloud Cards information in the Current Order list. Continue to add other products to the Current Order or initiate payment by pressing Pay button.

10. There are three ways to complete the payment: Cash, Credit Card, and Other for third-party payment.

    Cloud card is only available to finish the payment when purchasing Cloud Card without Top Up under value mode.

11. If the customer selects to pay by Cash, select Quick Cash amount or enter a custom amount to finish the payment.

12. If the customer selects to pay by Credit Card, the employee screen will display like this.

13. If the customer selects to pay by Third Party, the employee screen will display like this.

14. If the customer selects to pay by Cloud Card, the employee screen will display like this.

15. If the payment is successful, both the employee screen and the custom screen will be back to Main Interface and print the receipt automatically.

1. Click on New Sales in the Main Interface.

2. Select Top Up.

3.Click the “Add Customer” button.

There are four ways to add customer. For the details, please refer to the section “Customer Information”.

4. Select top-up type.

5. Select Top Up Credits/Value, and click “Add to Cart”.

Note: If Custom Value is selected, then the Employee can enter a specific value.

6. Check the transaction information in the Current Order list and click the Pay button to continue with the payment.

7. Payment could be made via Cash, Credit Card, and the third-party terminal.

Customer can see the transaction progress from the customer screen in real time and it will return to the Main Interface when the transaction is finished successfully.

8. If the Top Up transaction fails after payment, the employee can acknowledge the message to initiate refund manually and print the receipt as a record.

1. Employees can select Quick Cash amount or enter a custom amount to input payment value.

2. After inputting payment value, the screen will show the Tender value and Change needed.

1.If the customer selects to pay by Credit Card, the employee screen will display like this.

Read card failure or payment failure, it prompts Failure.

Payment success, it prompts Success.

1. Cloud card payment interface is similar to that of credit card payment.

1. Once the payment successfully goes through from the third-party terminal, you can press "Completed" from the pop-up. Then the inventory will be adjusted, and the receipt will be printed.

1. If the payment is for multiple orders including service product order(s), the customer must finish the payment for other products and can pay for the service product later.

The employee can click the circled button to edit the amount of the first payment that the customer has to make.

2. The minimum amount of the first payment will be displayed.

For example, the picture below indicates that the payment for other products in this order is $2.

3. The amount of the first payment should be equal to or greater than the sum of other products.

4. The amount of the first payment should not be greater than the total amount.

5. Input the correct amount of the first payment, then click the “Confirm” button.

6. Select the payment method and complete the first payment.

1. Click “x” on the right of the order info to directly delete the items from the order, or click the “Clear” button to cancel the transaction or change to another product.

Click the edit button to return to the interface of weighing items/items counted by piece to modify the item info.

Note: After clicking  “x” on the right of the order info, a pop-up window will prompt whether you are sure to delete the sales order.

After clicking the edit button, employees can return to the interface of weighing items/items counted by piece to modify the item info, along with the Work Order Card info.

2.If customer has any hesitation on the transaction, employee can click Hold button to set the transaction as pending and continue to handle transaction for the next customer.

Then click “Recall” button to return to the pending order.

Note: Please ensure there is no order in the Current Order list when clicking “Recall” button.

Employees can click the “Add Customer” button to add or edit customer information.

1.Select “Create Profile”.

2.Fill in the customer info. If no Cloud Card needs to be added, please skip to Step6.

3.If the guest has got one or more cloud cards, the employee can also click “Add Card” to add the cloud cards to his or her account.

4.Tap Cloud Card on the reader, or click the “Manually Input Info” button to input the info.

5.Click “Confirm” after entering the card info, then the cloud card will be added. If more Cloud Cards need to be added, click “Add Card” again.

6.Click the “Save & Select” button to bond the guest info to the order.

7.Employees can also click the button to delete the customer information.

1. Select “Guest”.

2. A Guest Customer account will be created and bonded to the order.  

1.Select “Customer List”.

2.The employee can enter the customer info, such as first name, last name, Email, or Phone number in the search bar to search and select customer.

3.Click the “Edit” button to edit customer’s info, if needed.

4.Click “Save & Select” to save the modified info and select the customer.

1.Click “Cloud Card”.

2.Tap Cloud Card on the reader, or click the “Manually Input Info” button to input the info.

Note: If manually inputting info, please refer to the Step4-6 in section “Customer Information: Open a Guest Account“

3.After tapping the cloud card, the customer info will be displayed. Select it to bond the customer information to the order.