New Sales

1. Click the New Sales button on the Main Interface.

2. The Sales Interface will be displayed like this.

1. Items with a unit followed are weighed items. Click to enter the weighing calculation interface.

2. Add items and then put products on the scale, Cash Register will read the weight from the connected scale in the unit configured in Backoffice automatically.

Skip to step 9 if there is not any problem with the weight reading.

3. If there is no weight reading, you can Click the Setup Scale button to display the hidden buttons.

4. You can click the Initialize button to initialize the scale.

5. If the weight reading of the scale is abnormal, you can click the Zero button to clear the abnormal data.

6. You can clear the Tare button to deduct the weight of tray.

7. If you remove the tray, the weight reading will be negative. Click the Tare button again, the weight of the tray will not be deducted.

8. If the customer wants to combine several packages but the overall weight is beyond the weighing cap of the scale, you can manually enter the weight by enabling the Manually Input button.

9. Fill in the customer information by tapping cloud card, or searching the customer’s First name, Last name, Email, or Phone number.

10. Bind the work order card to generate the order.

11. Tap or scan the Work Order Card.

Note: The bound card cannot be bound again. Because the work order card is not required to be bound, you could also click the “Skip” button.

12. Select the “Due Date” and click “Save”.

13. The order information will be displayed on the left of the screen. Click Pay Now to finish the payment.

Or click Clear All to remove the order information.

Or click Hold to set the order as pending.

1. Items that are priced separately are items counted by piece. Click to enter the purchasing interface.

2. Click “+”/ “-” to add and minus the number of items, then add them to the bag.

3. Click “+Add” to add more items to the bag, if necessary.

4. After adding items, fill in the customer information and bind the Work Order Card.

5. You can click here to re-bind the work order card or modify the Due Date.

1. Items with no background colors are common items.

2. Click them to directly add to the order.

1. Click on New Sales in the Main Interface.

2. Select Cloud Card in the scrolled Service menu on the upper right side of employee screen, and then select the item to purchase.

3. Select the value added to the cloud card.

If no pre-set value is chosen, the balance will be $0.00.

If Custom Value is enabled, then the Employee can enter a specific value.

4. Press the “Register Cloud Card” button to start scanning Cloud Card.

5. Tap Cloud Card to register.

6. Employees can tap 1 or more “blank” Cloud Cards on the Ultra VXT, which will read the card number and write the Operator’s Vendor Key.

7. Press Done to add the cards to the Sales Order.

8. Or press “x” button to delete Cloud Card.

9. If all cards will be removed from the transaction, there will be a pop up to ask your confirmation.

10. Check the Cloud Cards information in the Sales Order. Continue to add other products to the Sales Order or initiate payment by pressing Pay Now button.

11. There are three ways to complete the payment: Cash, Credit Card, and Other for third-party payment.

Cloud card is only available to finish the payment when purchasing Cloud Card without Top Up under value mode.

12. If the customer selects to pay by Cash, select Quick Cash amount or enter a custom amount to finish the payment.

13. If the customer selects to pay by Credit Card, the employee screen will display like this.

14. If the customer selects to pay by Cloud Card, the employee screen will display like this.

15. If the payment is successful, both the employee screen and the custom screen will be back to Main Interface and print the receipt auomatically.

1. Click on New Sales in the Main Interface.

2. Select Top Up in the scrolled Service menu on the upper right side of the employee screen.

3. If the customer does not have an account, the employee can open a new account for the customer by tapping the Search Customer button at first.

4. Tap the Open an Account button to create a new account and bind the new account to the transaction.

5. If it is a guest customer, tap customer Cloud Card on the Ultra VXT to assign the customer account to the sales order.

6. If it is a Member customer who forget to take the Cloud Card, employee can search the customer account by using CRM function.

7. Select the customer account and the specific account information will display.

8. Select top-up type.

9. Select Top Up Credits/Value.

Credits Mode

Value Mode

10. Check the transaction information in the Sales Order list and click the Pay Now button to continue with the payment.

11. Payment could be made via Cash, Credit Card, and the third-party terminal.

Customer can see the transaction progress from the customer screen in real time and it will return to the Main Interface when the transaction is finished successfully.

12. If the customer wants to cancel the transaction or change to another product, the employee can click the Clear All button or “x” button.

13. If customer has any hesitation on the transaction, employee can click Hold button to set the transaction as pending and continue to handle transaction for the next customer.

14. If the Top Up transaction fails after payment, there will be a pop-up warning on the customer screen.

15. Employee can acknowledge the message to initiate refund manually and print the receipt as a record.

1. Input payment value, the charge amount will be displayed, and then click the Cash button.

The input payment value couldn’t be bigger than the Tender value.

2. Wait customer to check the payment info and then click “Done” to finish the payment.

1. Read card failure, it prompts you to try again.

2. Read card success, and the transaction is completed.

1. Cloud card payment interface is the same as that of credit card payment.

1. Once the payment successfully goes through from the third-party terminal, you can press "Done" from the pop-up. Then the inventory will be adjusted, and the receipt will be printed.

1. If the payment is for multiple orders including service product order(s), the customer must finish the payment for other products and can pay for the service product later.

The employee can click the circled button to edit the amount of the first payment that the customer has to make.

2. The minimum amount of the first payment will be displayed.

For example, the picture below indicates that the payment for other products in this order is $10.

3. The amount of the first payment should be equal to or greater than the sum of other products.

4. The amount of the first payment should not be greater than the total amount.

5. Input the correct amount of the first payment, then click the “Done” button.

6. Select the payment method and complete the first payment.

1. Click “x” on the right of the order info to directly delete the items from the order.

Click the edit button to return to the interface of weighing items/items counted by piece to modify the item info.

2. You can only modify the bound work order card, Due Date, or the item configurations in the middle.

3. Weighing items can change weight.

1. Fill in the four corresponding info and click the “Guest” button on the left to sign in as a guest.

2. The guest info will be bonded to the order.

1. Click the “Search Customer” button then input any search conditions to filter the customer from the registered customers.

2. Or you can tap Cloud card to find the customer directly.

1. Add new customer’s info

2. Edit customer’s info