Error Enquiries

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By “Error Enquiries”, you can scan the reader to check its beeping reason.

1) Click “<” icon back to the service list and select “Error Enquiries”.

2) Scan QR Code or enter machine number by pressing on corresponding tabs to check the error.

3) The errors of the target machine are displayed with suggested solutions.

4) You can click the “?” at the bottom right corner to clear error conditions of the reader. A prompt box will pop up as shown below.

5) A message “Error (s) Cleared Successfully” will appear at the bottom.

6) If you scan the QR code or enter machine number, you could see that the errors have been cleared and it displays “All good” as shown.