Refill Checklist
# | Consumables |
1 | Milk |
2 | Powder |
3 | Syrup |
4 | Cup |
5 | Lid |
1. Check In
Option A: Scan QR code from KC Manager App → Select “≡(Menu)” → Select “My QR Code” → Scan QR code to login kiosk backend.
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Option B: Enter the order screen backend with username and password.
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2. Refill Procedures
2.1 Milk Refill

2.1.1 Open the fridge.
2.1.2 Open the new milk bottle.
2.1.3 Input the milk tube into the milk bottle till the strainer touches the bottom of milk bottle.
2.1.4 Put the milk bottle within fridge.
2.1.5 Close the fridge.
2.1.6 Input quantity change in KCM app, details as Chapter 3.
Note: Please do not bend the milk tube excessively to impact milk dispensing.
2.2 Powder Refill
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2.2.1 Open face of powder machine.
2.2.2 Rotate each nozzle upwards.
2.2.3 Pull out all 3 hoppers (always keep vertical) .
2.2.4 Fill each hopper with correct powder to right above metal wire inside the powder container (never exceed 90% to simplify container handling) .
2.2.5 Replace all 3 hoppers.
2.2.6 Input quantity change in KCM app, details as Chapter 3.
Note: Max Size/ Warning/ Disable quantity can be changed from the vendor web portal.
2.3 Syrup Refill

2.3.1 Pull out the syrup drawer.
2.3.2 Replace the used-out syrup bottles with whole new ones.
2.3.3 Insert back the syrup drawer.
2.3.4 Input quantity change in KCM app, detailed as Chapter 3.
Note: Ensure all bottle plugs are well plugged after bottle replacement.
2.4 Cup Refill

2.4.1 Refill cups to cup holder.
2.4.2 Input quantity change in KCM app, details as Chapter 3.
Note: Max Size/ Warning/ Disable quantity can be changed from the vendor web portal.
2.5 Lid Refill

2.5.1 Refill lids to lid holder.
2.5.2 Input quantity change in KCM app, details as Chapter 3.
Note: Max Size/ Warning/ Disable quantity can be changed from the vendor web portal.
3. Input Quantity Change In KCM App
3.1 In KCM App, Press '≡(Menu)' → Remote Management.
3.2 Select your kiosk from the list (Use Filters if needed).
3.3 Under 'Status View', select 'Consumable Quantity'.
3.4 Find consumable under 'Consumables List' .
3.5 Select 'Edit Quantity' → Input new quantity in ml or select 'To Container Max Size' if full .
3.6 Select 'Save'.
Note: Max Size/ Warning/ Disable quantity can be changed from the vendor web portal.
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4. Check Out
4.1 Logout of "Maintenance Mode" .
- 4.1.1 Select Brand logo multiple times on "Maintenance Mode" screen.
- 4.1.2 Login page pop up (No need to login here unless need access Admin menus) .
- 4.1.3 Select 'Back'.