Vendor Portal - Billing (Optional)

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The Billing function is used to send the billing log for a certain billing cycle to the vendor. As a vendor, when you first log in to your retail server account, you will need to fill in some information including linking a credit card to your account. The aim of it is to deduct the monthly fee. Monthly Fee is the fee that is charged from the vendor for the system. It is set in the Locations section and is applicable to each location. For example, if the monthly fee of each location is set as $1, and there are 10 locations under a vendor, then the monthly fees that will be deducted from your credit card per month will be $10 in total.

You can click the avatar at the top right corner and click “Billing”  to access this section.

The upper part is the Filter function, and the lower part displays all the billing records.

For the Filter function, you can select a specific month as the the billing cycle or enter the Invoice No. you’d like to search, then click the “Filter” button in blue.

For the Records part, as shown in the picture, you can select the records to be displayed per page; check the billing cycle, the time when the billing was processed, the Invoice number, the total amount charged, your Credit Card number (displays the Credit Card logo and the last 4 digits) and the status of the billing process (paid means a successful deduction of billing fee, failed means deduction of money failed, and pending means the deduction of money is in waiting state).

The Billing section appears when vendor and vendor staff satisfy the following conditions:

1) When the vendor is created on the KioCentral system -> Company Management -> Create/Edit Company page, “billing” must be selected for the “Privileges” field as shown in the picture below.

2) When the vendor staff account that you use to log in is created, the billing privilege must be in the role permission for this staff.