Vendor Portal - Update ACH (Optional)

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An ACH is an electronic fund transfer made between banks and credit unions across what is called the Automated Clearing House network.

When you log in to your retail server account for the first time as a staff (with billing permission), you will need to register ACH/Credit Card. If you have bonded to AHC, then your ACH info will be synchronized to KioSoft’s financial staff, and your billing will be deducted automatically.

Click the avatar at the top-right corner and click “Update Payment Details” to access this section.

Fill in the related information and click the “Save” button.

If you’ve already set the ACH when you first log in to your account, when you click to enter this section, there will be a prompt message in green at the top saying “You already registered an ACH: The previous one will be removed if choosing to continue.”

The Billing section appears when vendor and vendor staff satisfy the following conditions:

1) When the vendor is created on the KioCentral system -> Company Management -> Create/Edit Company page, “billing” must be selected for the “Privileges” field, as shown in the picture below.

2) When the vendor staff account that you use to log in is created, billing privilege must be in the role permission for this staff.

3) When logging in the vendor portal for the first time, the vendor has to bond AHC to the account.