Document Review
This document is intended to introduce what are the notification customizations in the vendor portal and how it works in the user ends. Notification sender, notification types, partial notification content can be customized.
There are 3 channels of notification to the vendor operator
Email notification
KCM in-app notification
KCM mobile app push notification
The email sender(s) need(s) to be set in the vendor portal before the operation email notification works.
Email Notification Sender Setting
‘KioCafe Management System’ → ‘Settings’ → ‘Notification’ → ‘Email Sender Settings’.
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The explanation of notification types/triggers:
Audience | Type | Trigger Event(s) |
To Vendor | Kiosk Error/Warning |
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To Vendor | Consumable/waste warning |
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To Vendor | Customer ticket reporting |
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To Customer | Receipt notification |
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To Customer | Promotion notification |
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The explanation of fields involved:
Field Name | Value Needed | Description |
Email Address | Sender email shown in the email notification. | |
Sender Name | Text | Sender name shown in the email notification. |
SMTP Server Host |
| An SMTP (Simple Mail Transfer Protocol) server host is the server that accepts outgoing email messages from your email client and relays them to the recipient's email server. It's the part of the email infrastructure that handles sending emails. |
SMTP Server Port |
| An SMTP (Simple Mail Transfer Protocol) port is a specific number used by email clients and servers to communicate. It's like a virtual address that ensures emails are sent and received correctly. The most common SMTP ports are 25, 465 and 587, with 587 being the recommended default for secure email submission. |
Encryption | Single selection | SSL/TLS |
Username | Text | The username of the email sender. |
Password | Text | The password of the email sender. |
*The settings above need to click the “Save” button at bottom right corner of the page to save.
Operation Email Notification Receiver Setting
The operation email receiver can be 3 possible types
All users
By user role > multiple user roles
By users > multiple users
‘KioCafe Management System’ → ‘Settings’ → ‘Notification’ → ‘Vendor Notification Receiver Settings’.
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Operation Notification Event Subscription
The staff user will receive email notification and KC Manager App push notification within
Event scope set in ‘KioCafe Management System’ → ‘Settings’ → ‘Notification’ → ‘Vendor Notification Receiver Settings’ by admin.
Kiosk scope set in user branch by admin. (vendor > branch > location > room > kiosk)
For the event scope, the staff user can set narrower event scope by themselves in the profile page based on the global event scope set by admin.
‘KioCafe Management System’ → ‘Profile’ → ‘Notification Subscription’.
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