Document Overview

This document is designed to assist users in navigating through the setup process of KioSoft VQ-M integrated with the Prize Station, including creation and injection of CCM profiles. By following the outlined procedures, users will gain a clear understanding of each step involved in the setup process.

Introduction

The Ultra VQ-M is integrated with the prize station to facilitate e-ticket redemption. A specialized Redemption section is included within the Machine Data in CCM. Users are required to configure both the common parameters in the profile and the specific redemption settings for machine data. Please follow the standard profile injection process applicable to the Ultra series readers.

Ultra VQ-M Setup Premises

KioSoft Prize Station integrated with VQ-M is an auxiliary facility for game machines integrated with KioSoft payment terminals.

So, we take the premise that the vendor has already configured the location information when he/she deploys the payment terminals for the game machines. When we deploy the prize station, we only need to assign the proper site code and location ID to integrate it into the overall picture of the business.

If you have the requirement to learn detailed information about Location Management, please refer to the Retail Server User Manual.

The KioSoft payment terminals integrated with the game machine should enable the cloud card.
The KioSoft payment terminals integrated with the game machine should support the redemption e-ticket function.
The VQ-M integrated with the Prize Station should share the same site code with the cloud card when the site code verification function is enabled.
The Prize Redemption report is indexed by the location setting of the VQ-M.

Ultra VQ-M Setup Flowchart

Create CCM Profile

Log in to CCM

Use the credential to log in to the Scoreboard, and find the entry of CCM in the bottom right corner.

Create Site Data

In Profile Builder, click on the “Site Data” tab to configure the site information. Please refer to the table below for filling instructions.

Field Name	Value Needed	Description
Location ID	Alpha-Numeric	Select the location where the machine is deployed. *Note:* You can enter the keyword of the location name to narrow down the display list.
Room#	Numeric	Enter the room number where the VQ-M is to be deployed.
Double Tap Timeout	Numeric	This value is set for the laundry cards that require double taps to make transactions when starting a machine. If the time interval between the two taps exceeds the value defined here, the transaction will be terminated. *Note:* The default value of 0 means a double tap is not required to start a machine.
Site Code	Numeric	When a location is selected, its corresponding Site Code will be automatically matched. *Note:* You have the option to redefine the site code, but it must align with the cloud cards' site code. If there’s a mismatch, the cloud card will not function with this VQ-M system.
Machine #	Numeric	Keep the default settings here. When the reader profile is set up in KLM, the Machine# will be filled out.
Screen Rotation	Dropdown Choice (0/90/180/270 degrees)	N/A to VQ-M
Ignore Site Code	Check Box	It decides whether to verify the site code of the cloud-based card/value card used by customers. If it is checked, then the cards mentioned can be used across different sites under the same Vendor. If it is not checked, the site code of the card has to be consistent with that of the reader equipped for the machine.
Non-Network Mode	Check Box	N/A to VQ-M
Card Holder Mode	Check Box	N/A to VQ-M
Hide Machine #	Check Box	This field applies to the Elevate Card Connect reader. When it is checked, the reader will not display the Label ID.
Payment Options	Check Box	Select the payment options to be applied.
CR/DR Card Type	Check Box	N/A to Prize Station VQ-M
Converter Reader Type	Dropdown Choice	N/A to Prize Station VQ-M

Create Machine Data

Click on the tab “Machine Data” next to “Site Data”, and navigate to KioSoft > MDB > Redemption to open the section for configuring the machine data. Please refer to the table below for filling instructions.

Field Name	Value Needed	Description
Reporting
Upload Reports	Drop-down choice (Enabled / Disabled)	This parameter is used to control if the terminal should upload the report to the server. If Disabled is selected, the terminal won’t upload reports to the database and vice versa. The default value is Enabled.
KSD Report	Drop-down choice (Enabled / Disabled)	Currently, regardless of the settings, the reader will upload transaction data to the VMS platform, which stores the KSD data.
Machine Type	Drop-down choice	Please keep the default setting.
Vendor Logo	Uploaded image	This feature is not supported.
Customer Logo	Uploaded image	This feature is not supported.
Reader Display
Background Theme	Drop-down choice (Light / Dark)	This feature is not supported.
Idle Screen Line 1	Text	The 1st line of the text will be displayed on the idle screen of the reader. Text can’t exceed 18 characters.
Idle Screen Line 2	Text	The 2nd line of the text will be displayed on the idle screen of the reader. Text can’t exceed 18 characters.
Idle Screen Line 3	Text	The 3rd line of the text will be displayed on the idle screen of the reader. Text can’t exceed 18 characters.
Completion Line 1	Text	The 1st line of the text is displayed when the ordered item is dispensed. Text can’t exceed 18 characters.
Completion Line 2	Text	The 2nd line of the text is displayed when the ordered item is dispensed. Text can’t exceed 18 characters.

Save the profile

Click the drop-down menu of “Profile” and select “Save Profile”.

Custom Text: Input the custom part of the profile name to facilitate easy identification, management and searchability. For instance, when injecting the profile using KLM, you can easily locate it by searching for the custom text in the profile name.

Description Text: Use this box to add additional notes about the profile.

Save the profile by clicking “Save”.

Create CleanReader Ultra Data Profile

For Ultra series terminals, an Ultra Data profile shall also be created to set up the reader.

Click on CleanReader Ultra Data in the navigation menu to enter this section and click “Add” to set up a new CleanReader Ultra Data. Please refer to the Table below for filling instructions.

Once the configuration is complete, click the "Save" button to store the profile.

Enter Parameters: Input the necessary parameters, including Location ID, Room #, Report Server URL, Report Server Port, and WIFI SSID.
NOTE: Since the Prize Station is not associated with any payment processor (Credit Card/Debit Card), payment parameters are not required.

Field Name	Value Needed	Description
Location Code	Numeric	Input the Location ID set previously.
Room#	Numeric	Input room number set previously.
Custom text	Alpha-Numeric	This field is designated for identifying profiles specifically and should include details such as location name, room number, etc.
Server Address	Alpha-Numeric	The URL of the Server.
Reboot Time	Drop-down choice	Choose a time for the daily reboot of readers.
Server Upload Port	Numeric	The port of the Report Server.
Server Upload Time	Drop-down choice	The settlement time of the reader.
WIFI SSID	Alpha-Numeric	The WIFI SSID of the router. It must be totally the same as the WLAN WIFI SSID in router’s setup.

Inject CCM Profile via the KLM App

Download & Login

1) Search for “KioSoft Logistics Manager” in the Apple Store or Google Play and download the app.	2) To ensure the correct location, click “Re-Scan Registration QR Code” on the Sign-in page.	3) Select the method of gaining the room’s SRC. Then click the tab “Back to Sign in” below to go backward.

4) Input your credential to log in.

5) After login, you will see the “Install” section on the home page.

*The permission requests for wireless data, location, and Bluetooth will pop up for the first login. It is recommended to allow them for better user experience.

Inject CCM Profile

1) Press on the tab “Setup”.	2) Before “Setup”, make sure the Internet Connection is available and confirm the Location. Press the proceed button to continue.	3) The rooms belonging to the location will appear. Choose the room you would like to deploy the terminal.

4) The information of the machines in the room will appear. At the bottom, there are three function buttons.	5) If you need help, please click on the “Installation Video(s)” button to view instruction videos.	6) Click “Setup New Reader”, and select “Ultra Series”.

7) First, choose the “Site Data + Machine Data” Profile you created for the terminal. *You can input the keywords of the Profile in the search box for quick searching.	8) Second, choose the CleanReader Ultra Data profile you created.	9) Enter the Machine Number and Machine ID. You can use the scanner button to scan Machine ID, after which press “NEXT”.

10) Scan the QR Code or enter the machine number to complete the setup.	11) When finishing the setup, press “＜”.	12) Press “Finish Setup and Upload Data to Server”. A prompt, “Data Uploaded to Server Successfully”, will pop up. Click “OK” to finish the setup.

View the Report

E-ticket redemption records are analyzed and presented in the Prize Redemption Report. To access this report, log in to the backend management platform and navigate to Detail Reports > Prize Redemption Report.

Filter

Specify the time range, location, and transaction status in the filter to customize the data scope.

You can select all locations by using the "Select All" button. To choose specific locations, simply check the box in front of each one. You can also narrow your search by entering the location's name in the search bar. To clear all selections, click the "Clear" button.

Note
The three filters are required.
You need to click the “Apply“ button to apply the filter update.

Report Table

You can view the details of each transaction attributes such as transaction time, location, machine, reader, slot, eTicket amount, and transaction type. Additionally, you can track the payment card number or account number in the Payment Info column. The "-" in the "Reversal" column indicates that the transaction does not involve any reversal.

Export the Report

You can export the report by using the “Export Data“ button.

Note
There are two methods to export all records displayed:
Click the "Export Data" button without selecting any specific records.
Check the "Select All" button in the top left corner of the table, and then click the "Export Data" button.
To export only the selected records in the table, simply check the checkbox in front of the desired records and then click "Export Data".

Limitations

Market:

Amusement

Ultra VQ-M Setup Instruction