The kiosk, once configured with a profile, offers a menu for customers to place orders via a touchscreen, mobile app, or web browser. Customers can navigate through product categories and lists, customize their beverages, and confirm their orders for checkout. Payment options include swiping a debit/credit card, scanning a QR code for free payments, or using a mobile app wallet.
Order from Kiosk Touchscreen
Menu view → ‘Product Categories.’ → ‘Product List’. |
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Detail view & Checkout → ‘Customize Beverage.’ → ‘Confirm’ to check out → Refill name for pickup → Subscribe to receipts/newsletters (optional) |
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Payment methods: → Swipe ‘Debit/Credit Card’ on the payment terminal → Scan the free payment QR code on the kiosk QR code scanner (The free payment QR code can be generated from the KioCafe Management System) → Scan the mobile app wallet balance QR code on the kiosk QR code scanner |
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→ See order in the ‘In Queue’ list in the Pickup Screen or the Main Screen → See order in the ‘Pickup’ list in the Pickup Screen or the Main Screen → Pick up the cup from the retrieval door. |
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Order from Mobile Web Browser
Customers can use the mobile phone camera to scan the QR code on the payment terminal on the kiosk to open the order menu link in the mobile browser. Customers can order without payment on the mobile browser view. And the user can scan the order QR code on the QR code scanner of the kiosk to proceed with payment and get a drink made.
User mobile phone camera to scan the QR code on the payment terminal of the kiosk to open the order menu link in the mobile browser |
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Place order: → ‘Customize Beverage.’ → Input ‘Name’ for pick up → ‘Confirm’ → See ‘Order QR Code.’ |
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Redeem order: Scan the ‘Order QR Code’ on the QR code scanner of the kiosk to go to payment. The rest of the process is the same as “order from kiosk touchscreen.” |
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Receipt
The customer has the option to receive the order receipt in the ordering process. If the customer subscribes, the receipt will be sent to the customer by email.
The email receipt for the customer who made a purchase