1. Cable Connection

The e-Drop series (including e-Drop plus) mainly supports four machine types. You may refer to the links below for the detailed installation procedures to connect the e-Drop with a machine.

Machine Type Supported	Installation and Connection Guide
e-Drop supports Alliance machine	e-Drop Alliance Secondary Installation Guide
e-Drop supports Maytag machine	e-Drop Maytag Secondary Installation Guide
e-Drop supports Haier Commercial	e-Drop Haier Installation Guide
e-Drop supports Electrolux	e-Drop Electrolux Secondary Installation Guide
e-Drop Plus supports Alliance	e-Drop Plus Alliance Secondary Installation Guide
e-Drop Plus supports Maytag	e-Drop Plus Maytag Secondary Installation Guide

2. Create e-Drop Profile

Go to Server > CCM > Profile Builder to create the CCM profile for the e-Drop Series.

Click on the tab Machine Data > e-Drop Series to configure the profile from the following aspects: Channel #, Coin Type, Number of Pulse, Tolerance, Coin Output and Toggle.

As e-Drop series support both e-Drop V1 and e-Drop V2, you should click on the drop-down “Hardware Version” and select e-Drop V1 or V2 from the drop-down list.

To define the parameters as needed, you can refer to Table 1-1 for descriptions of the fields.

Table 1-1

Field Name	Value Needed	Description
Channel #	N/A	There are 16 channels in total and it only refers to the row number for the channel.
Coin Type	country_cointype	This is a drop-down menu with 6 default files occupied with file names. You can add new channel(s) by enabling a new channel in “Toggle.” The drop-down options of “Coin Type” can be added via learn mode of the KLM app. The new coin type learned will appear in the Coin Type drop-down list. Default Coin Type For e-Drop V1: Channel 1 => Canada_quarter Channel 2 => Canada_loonie_pre_2012 Channel 3 => Canada_loonie_2012_and_after Channel 4 => Canada_toonie Channel 5 => United States_quarter Channel 6 => United States_onedollar Default Coin Type For e-Drop V2: Channel 1 => Canada_quarter_1 Channel 2 => Canada_quarter_2 Channel 3 => Canada_loonie_pre_2012 Channel 4 => Canada_loonie_2012_and_after Channel 5 => Canada_loonie_1 Channel 6 => Canada_loonie_2 Channel 7 => United States_quarter Channel 8 => United States_onedollar
Number of Pulse	Numeric (from 1 to 100)	If the associated coin type is detected when the consumer drops the coin, the number of pulses will be sent to the machine. You can enable one or more channels and configure the pulses correspondingly. Default Pulse(s) For e-Drop V1: Channel 1 => 1 pulse Channel 2 => 4 pulses Channel 3 => 4 pulses Channel 4 => 8 pulses Channel 5 => 1 pulse Channel 6 => 4 pulses Default Pulse(s) For e-Drop V2: Channel 1 => 1 pulse Channel 2 => 1 pulse Channel 3 => 4 pulses Channel 4 => 4 pulses Channel 5 => 8 pulses Channel 6 => 8 pulses Channel 7 => 1 pulse Channel 8 => 4 pulses
Tolerance	Numeric (from 1 to 10)	To define how strict a machine can be with accepting coins. The default value will be set as “5”.
Coin Output	Numeric (only 1 and 2)	It defines one of the two outputs through which the e-Drop sends pulses to the reader. Either of the two outputs (“1” or “2”) could be selected for each channel. The default values for the first 6 channels are set to output 1.
Toggle	Enable/Disable	The first six channels by default are enabled and all other channels disabled. When a channel is disabled, it will no longer be supported.
Availability	Drop-down (All Operators/Single Operators)	This field is available to KioSoft staff only. It allows to determine whether the new coin type should be used by all operators or this single one. -Single Operator: only the operator who has learned this new coin type can use it for creating and configuring profiles. And the coin type name of this availability shall be unique when it is used by the same vendor with the same hardware version. -All Operator: all operators can use this new coin type to create and config profiles, regardless of whether they have personally learned it or not. The coin type name belonging to the same hardware version type shall be unique.
Reset	N/A	Clicking on this icon button will reset the channel to its default state.

Create Machine Profile
Click on the tab Universal -> Universal Pulse to configure a CCM profile for a machine in the following aspects: Location, Machine Profile, Audio Visual, Price and Configuration, Data and Processing, and Payment Type and Methods.
Please refer to KioCentral User Manual to check the descriptions of each configuration tab:
a. CCM - Universal Pulse - Location & Machine Profile
b. CCM - Universal Pulse - Audio Visual
c. CCM - Universal Pulse - Products Price and Timing
d. CCM - Universal Pulse - Pulse & Data and Processing
e. CCM - Universal Pulse - Payment Types and Methods

Setup e-Drop Series via KLM

1. Log in to KLM and select the Install option.	2. Select Setup.

3. Select location.	4. Select room.

5. Select setup new reader.	6. Select eDrop Series.

7. Select the machine profile name.	8. Select the eDrop Series profile. Note: please differentiate and correctly select the e-Drop V1 and e-Drop V2 profile from the drop-down list.

9. Enter machine # and machine ID, then click next.	10. Scan QR code or enter machine #, then click OK to confirm.

11. After the profile is successfully uploaded to the reader, the reader will be ready to accept or reject coins depending on the configuration that was set in the WashBoard CCM eDrop Series profile.

5. Create New Coin Types for CCM

1. Log in to the KLM app and go to the “Service” menu.	2. Find the “eDrop Series” at the bottom of the “Service” menu.

3. Select “Learn Mode.”	4. Enter coin name. If both the hardware version (either e-Drop V1 or e-Drop-V2) and the vendor are the same, be it “Single Operator” or “All Operators”, the coin type name cannot be duplicated and a pop-up will be displayed as: “### is already in use, please use a different name, otherwise the existing coin type will be overwritten.”

5. Click on “Start Learn Mode” to create new coin types.	6. Scan the reader or enter the machine number to continue the learn mode.

7. Insert 10 coins with varying dates into the e-drop Series within 60 seconds. Note: It’s highly suggested that the coins issued in different years should be learned when a new coin type with the same denomination is being learned. The same coin made of different design/materials should not be considered, such as the Canadian Loonie pre-2012 and post-2012 versions.	8. When the coins are inserted, the KLM app will show the timer counting down and the amount of times that the e-Drop has successfully detected an inserted coin.

New Coin Learning Process
Operators are allowed to insert coins up to three rounds with 30 coins in total at most. Users should insert 10 coins within 60 seconds per round. For each round, the KLM will display the timer counting down and the number of times e-Drop has successfully detected an inserted coin. Please note:
a. The first round of coin insertion is mandatory and will not move to the second round until the first round is fully finished.
b. The second and third rounds of inserting coins are optional based on the actual business needs.
If users failed to insert 10 coins within the required 60 seconds, the ongoing learning process will exit and the learning results will be null and void.
c. After inserting 10 coins for the first or second round, a window will pop up to ask “Please choose to continue insert 10 coins or finish learning mode?”
Click “Finish” and the learning process will be finished.
Click on “Insert” and continue inserting another 10 coins within 60 seconds.

Special Scenarios Related to Coin Learning Process

Q&A: What would happen if the learning process of each round is interrupted for some reason or accidentally?

a. For the first round of coin learning

Scenario 1: When the learning process is interrupted during the first round of coin insertion, the operators will be provided with two options in the pop-up window:

“Try Again”: the learning process will restart and the learning data will be cleared off. Operators should insert 10 coins from the scratch. For example, if the learning process is interrupted as the 2nd coin is being inserted during the second round of coin insertion, operators select “Try Again” and previous learning data of the inserted 2 coins will be canceled. Another 10 coins should be inserted and the new learning process will still be considered as the second round of insertion.
"Done”: this will exit the current learning process.

Scenario 2: When the learning process is interrupted after the first round of learning process is completed, the operators will be given two options in the pop-up window:

“Try Again”: the learning process will restart, and the previous learning data will be cleared off.
“Done”: a pop-up will state “Successfully completed 10 coins insertions”, and the first round of coin learning will be saved.

b. For the second round of coin learning

Scenario 3: When the learning process is interrupted during the second round of coin insertion, the operators have two options in the pop-up window:

“Try Again”: the learning process will restart and learning data of the previous second round will be cleared off. Operators should insert 10 coins from the scratch and the new process will still be seen as the second round of coin learning.
“Done”: a pop-up will state “This session of learning a new coin type has successfully completed 10 coin insertions”, which means the learning data from the first round of learning will be saved.

Scenario 4: When the learning process is interrupted after the second round of coin insertion is completed, the operators will be provided with two options:

“Try Again”: the learning process will restart and the learning data of the previous second round will be cleared off. Operators should insert 10 coins from the scratch, which will be redeemed as the second round of coin learning.
“Done”: a pop-up will state “Successfully completed 20 coins insertions” and the learning data of the first and second rounds will be stored.

c. For the third round of coin learning

Scenario 5: When the learning process is interrupted during the third round of coin insertion, the operators will have two options to select:

“Try Again”: the learning process will restart and previous data of the third round will be cleared off. Operators can insert 10 coins, which will be seen as the third round of coin learning.
“Done”: a pop-up stating “This session of learning a new coin type has successfully completed 20 coin insertions” and the learning data from the first and second rounds will be saved.

Scenario 6: When the learning process is interrupted after the third round of coin learning, the operators will have two options to make:

“Try Again”: the learning process will restart and data of the previous third round will be cleared off. Operators should insert another 10 coins from the scratch, which will be seen as the third round of coin learning.
“Done”: a pop-up will appear stating that “Successfully completed 30 coin insertions” and the learning data from all three rounds will be saved.

Q&A: What would happen if the operator taps “Back” or “Done” button during the process of coin learning?

If the operator taps “Back” during the process of coin learning, a pop-up will appear asking for confirmation upon which it will return to the “Enter Coin Name” page and the learning data of the current round will not be saved.

If the operator taps “Done” during the process of coin learning, the previous round(s) of learning data will be saved. For example, if the operator taps “Done” during the second round of learning, only the first round of learning data will be saved. Similarly, tapping “Done” during the third round of learning will only save the first and second rounds of learning data.

9. If the learn mode is successful, the app will say “Learn Mode completed for Country_cointype” and will upload the coin name and characteristics to the vendor’s CCM server database.	10. Click on “New Coin” to return to the Learn Mode page. Or click on “Done” to return to the app’s home page.

11. If the e-Drop Series did not detect 10 coins and the e-Drop has timed out or the KLM user has clicked “Done,” the app will say “Learn Mode failed to complete for Country_cointype”.	12. Click on “Try Again” to return to the coin insert page where the user will be asked to insert 10 coins again. Or click on “Done” to return to the app’s home page.

Note: If the KLM app isn't connected to the internet, it will save the coin's name and characteristics locally on the device and automatically send them to the server when the internet connection is re-established on the device.

6. Find Supported Coin Types

1. Log in to the KLM app and go to the “Service” menu.	2. Select “Get Reader Info.”

3. Scan QR code or enter machine # to read data from the reader.	4. All the data from reader will be displayed like the picture below, including the supported coin types.